jl128 Privacy Policy

jl128 ("jl128," "we," "us," or "our") operates the online casino platform accessible at jl128.one (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered players, visitors, and prospective users (collectively, "you" or "Data Subjects").

This Privacy Policy describes the types of personal information we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you under applicable Philippine law — in particular, the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering an account on jl128 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact us to request account closure.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

jl128 collects personal data through various means, including account registration, identity verification, gameplay activity, financial transactions, customer support interactions, and your use of the Platform generally. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport number, SSS/GSIS number, PhilSys National ID number, driver's license number, UMID number).
• Contact Data: Residential address (including barangay, city/municipality, province), email address, and Philippine mobile number.
• Financial Data: GCash account details, PayMaya / Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history, deposit and withdrawal records, and account balance information.
• Identity Verification Documents: Copies of government-issued photo IDs, proof of address documents (e.g., utility bills, bank statements), and selfie photographs submitted for KYC (Know Your Customer) verification purposes.
• Technical Data: IP address, device identifiers, browser type and version, operating system, screen resolution, time zone, and other technical information collected automatically when you access the Platform.
• Usage Data: Login timestamps, session duration, pages visited, games played, wager amounts, game outcomes, bonus usage, and other behavioral data generated through your use of the Platform.
• Communications Data: Records of your interactions with jl128 customer support, including live chat transcripts, email correspondence, and any feedback or complaints submitted.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, cooling-off period requests, and any other responsible gaming tool activations.

jl128 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected (such as government ID numbers), it is processed solely for the purposes described in this Policy and is subject to enhanced security controls.

jl128 processes your personal data for the following purposes:

1. Account Management: To create, maintain, and administer your jl128 player account, including processing your registration, verifying your identity, and managing your account settings and preferences.
2. Service Delivery: To provide you with access to the games, features, and services available on the Platform, including processing deposits, withdrawals, and bonus credits.
3. Identity Verification & KYC Compliance: To verify your identity and age (21+) in accordance with PAGCOR requirements and applicable anti-money laundering (AML) regulations under Republic Act No. 9160 (Anti-Money Laundering Act), as amended.
4. Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
5. Financial Processing: To process deposits, withdrawals, and other financial transactions, and to maintain accurate financial records as required by law.
6. Customer Support: To respond to your inquiries, complaints, and support requests, and to improve the quality of our customer service.
7. Responsible Gaming: To administer responsible gaming tools including deposit limits, self-exclusion, and cooling-off periods, and to monitor gameplay patterns that may indicate problem gambling behavior.
8. Legal & Regulatory Compliance: To comply with our obligations under applicable Philippine law, PAGCOR regulations, NPC directives, and any other applicable regulatory requirements, including responding to lawful requests from government authorities.
9. Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform.
10. Marketing Communications: To send you promotional offers, bonus notifications, and other marketing communications where you have provided your consent to receive such communications. You may withdraw your consent at any time by contacting jl128 support or updating your account communication preferences.

jl128 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jl128 (i.e., the Terms & Conditions), including account management, game access, and financial transaction processing.
• Legal Obligation: Processing is necessary for jl128 to comply with its legal and regulatory obligations, including KYC/AML requirements, PAGCOR compliance, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for jl128's legitimate interests, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as marketing communications and the use of non-essential cookies, jl128 relies on your freely given, specific, informed, and unambiguous consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jl128 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya / Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to assist with identity verification and fraud screening.
• Game Software Providers: Licensed game developers and platform providers whose games are made available on jl128, to the extent necessary for game delivery and technical support.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers engaged to support the operation and security of the Platform.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulatory directive.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by jl128, subject to professional confidentiality obligations.

All third-party service providers engaged by jl128 are required to process personal data only in accordance with jl128's instructions and applicable data protection law, and are prohibited from using your data for their own independent purposes.

jl128 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your login session, remembering your language preferences, and enabling secure financial transactions. These cookies cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymized information about how visitors use the Platform, including pages visited, time spent, and error messages encountered. This data helps us improve Platform performance and user experience.
• Functional Cookies: Used to remember your preferences and personalize your experience on the Platform, such as your preferred game categories or display settings.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies are only placed with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

jl128 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and applicable AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and Bureau of Internal Revenue (BIR) regulations.
• KYC & Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Records: Retained for a minimum of two (2) years from the date of the interaction.
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jl128's data disposal procedures.

jl128 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial data and identity verification documents.
• Role-based access controls limiting access to personal data to authorized jl128 personnel on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform infrastructure.
• Multi-factor authentication (MFA) requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jl128 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your jl128 login credentials and for notifying us immediately of any suspected unauthorized access to your account.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jl128:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, including the purposes of processing, the identity of the data controller, and the recipients of your data.
• Right to Access: You have the right to request a copy of the personal data jl128 holds about you, together with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
• Right to Erasure or Blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject to jl128's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, on grounds relating to your particular situation.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jl128 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jl128's Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy. jl128 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

The jl128 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. jl128 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform in any capacity.

If jl128 becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at the details provided in Section 13.

jl128 employs age verification procedures during account registration and reserves the right to request additional proof of age at any time. Accounts where age verification cannot be satisfactorily completed will be suspended pending resolution.

jl128 primarily processes and stores personal data within the Republic of the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international game software developers — jl128 ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC regulations governing cross-border data flows.

Specifically, jl128 will only transfer personal data internationally where: (a) the recipient country provides an adequate level of data protection as recognized by the NPC; (b) appropriate contractual safeguards are in place, such as data processing agreements incorporating standard contractual clauses approved by the NPC; or (c) you have provided your explicit consent to the transfer after being informed of the risks.

jl128 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jl128 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how jl128 is protecting your personal data. Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms.

jl128 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO:

Data Protection Officer — jl128
Email: privacy@jl128.one
General Support: support@jl128.one

jl128 will acknowledge receipt of all privacy-related inquiries within three (3) business days and will endeavor to provide a substantive response within fifteen (15) business days. For complex requests, we may require additional time and will notify you accordingly.

If you are not satisfied with jl128's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through their official channels.